Data Deletion Instructions

This page explains how to ask ULive Tech Sdn Bhd to delete data that our Facebook application, ULive - Live Assistant, received from Facebook or Instagram, and any other personal data we hold about you.

1. Remove the app's access in Facebook

  1. In Facebook, go to Settings & privacy > Settings > Apps and websites. For a Facebook Page, go to Business integrations instead.
  2. Find ULive - Live Assistant.
  3. Select Remove.

2. Request deletion of your data

Email hello@ulive.me from the email address of your account, with the subject Data deletion request. Include your Facebook Page name or store name so we can find your data.

Store owners can also log in to their account at https://store.ulive.me to review, update, or delete their personal information.

3. What happens next

We will consider and act upon any request in accordance with applicable data protection laws. For more details, read our Privacy Policy.

Data Deletion Instructions